Privacy Statement

Ramtechglobal.com is owned and operated by Ramtech Electronics Limited hereinafter named (“Ramtech”). This privacy policy will explain how Ramtech uses the personal data we collect from you when you use this website.



What data do we collect?

Ramtech collects the following data:

  • Personal identification information (Full Name, Company Name, Work Email Address, Contact Telephone Number, Country, Nature of your Enquiry and a Message).
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How do we collect your data?

You directly provide Ramtech with most of the data we collect. We collect data and process data when you:

  • Register online.
  • Contact us to request more information on products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
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How will we use your data?

Ramtech collects your data so that we can:

  • Process your request and manage your account.
  • Email you with information on products and services we think you might like.
  • Provide access to secured areas of our website.
  • Contact you when we are requested to provide information to you.

If you agree, Ramtech will share your data with our partner companies so that they may offer you their products and services. This will be limited to:

  • Approved partners/distributors of the Ramtech product range.
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How do we store your data?

Ramtech securely stores your data at our main office location at Ramtech House in Nottingham, England on Ramtech owned servers.

Ramtech will only keep your information where it has a legitimate interest or legal obligation to do so. Depending on the type of information, a retention scheme will dictate how and when the information may be expired. On meeting the retention period limit, we will remove you your data from our servers.

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Marketing

Ramtech would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Ramtech from contacting you for marketing purposes or giving your data to other organisations.

If you no longer wish to be contacted for marketing purposes, please contact us.

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What are your data protection rights?

Ramtech would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Ramtech for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Ramtech correct any information you believe is inaccurate. You also have the right to request Ramtech to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Ramtech erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Ramtech restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Ramtech’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Ramtech transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@ramtechglobal.com

Or write to us: Ramtech House, Castlebridge Office Village, Castle Marina Road, Nottingham NG7 1TN, United Kingdom.

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Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit cookie page here.

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Privacy policies of other websites

The Ramtech website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

Ramtech keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25th September 2020.

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How to contact us

If you have any questions about Ramtech’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@ramtechglobal.com

Or write to us: Ramtech House, Castlebridge Office Village, Castle Marina Road, Nottingham NG7 1TN, United Kingdom.

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Appropriate authorities

Should you wish to report a complaint or if you feel that Ramtech has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Helpline: + 44 (0) 0303 123 1113

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

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